SofTel
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Softel services

Professional & Lifecycle Services

A coordinated engagement for technology assessment, implementation and ongoing lifecycle needs, with specialist delivery options arranged through our supply channels.

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Business computers ready for configuration and deployment
Representative image. Actual product may differ.
Capabilities

What we can help with.

Solution assessment & design

Assess infrastructure, cloud and security requirements; coordinate technical discovery, solution design and validation before procurement.

Configuration & integration

Arrange imaging, asset tagging, device enrollment, kitting and systems integration as part of a scoped deployment.

Deployment & project coordination

Coordinate installation, rollout scheduling and specialist implementation resources around your sites and timelines.

Managed service options

Arrange provider-backed infrastructure, cloud and security management services, with responsibilities, coverage and service levels confirmed before engagement.

Training & adoption

Coordinate user onboarding, administrator handover and product training options for the technologies supplied.

Support & warranty coordination

Align vendor support, maintenance, warranty extensions and escalation options with the deployed environment.

Lifecycle & asset recovery

Plan refresh cycles, replacement sourcing and eligible asset recovery, data sanitization and responsible disposal options through specialist providers.

Subscription & commercial planning

Consolidate licensing and renewal requirements, and explore available subscription and financing options subject to provider eligibility and terms.

Business computers ready for configuration and deployment
Representative image. Actual product may differ.
Built around your business

The right setup. One point of contact.

Tell us your locations, equipment needs and timeline. We’ll scope the products, setup and support with you before you commit.

Discuss your requirements