Privacy Policy
How Softel Systems Inc. handles information submitted through this website.
Draft policy pending Softel review. Final wording — including any clauses adopted from distributor policies — must be confirmed before publication.
Information we collect
We collect the business contact and requirement details you submit through the quote request and enquiry forms: name, company, business email, phone number, part numbers, quantities, budget, timeline, message text and any file you attach. We do not ask for consumer financial details or payment card data on this site.
How we use it
Submitted information is used only to prepare quotations, source products, respond to your enquiry and maintain the resulting business relationship. We do not sell or rent your information.
Sharing
To fulfil a request we may share the minimum necessary details — such as part numbers, quantities and delivery requirements — with manufacturers, distributors, carriers and service providers involved in supplying your order.
Storage and security
Enquiries and uploaded files are stored on access-controlled systems and are available only to authorized Softel staff. Files are retained for as long as needed to service the request and our legal and accounting obligations.
Cookies and analytics
The site uses only the cookies required to operate. If website analytics are enabled in future, this section will state the provider and the purpose.
Your choices
You can ask us to correct or delete the information you submitted, or to stop contacting you, by emailing sales@softelink.com.
Contact
Softel Systems Inc., 217-44 A, 98th Avenue, Queens Village, NY 11429. Sales: 516-331-1910. Monday – Friday, 10:00 AM – 5:00 PM ET.